Terms of Service

Acceptance of Terms

These Terms constitute a binding agreement between you and NotAnotherAiCo LLC, a Nevada LLC doing business as "NAAC," governing your use of the NAAC ERP platform at naac.ai (the "Service").

By creating an account, clicking "I Agree," or using the Service, you accept these Terms and our Privacy Policy. If you act on behalf of a company, you represent authority to bind that entity.

Description of Service

NAAC ERP is a cloud-based property management platform for professional property management companies. Features include leasing and tenant management, tenant screening via MicroBilt (a Consumer Reporting Agency), billing and payment processing via Payabli, double-entry accounting, maintenance management, and automated communications.

NAAC acts as a credentialed intermediary with MicroBilt under the FCRA (15 U.S.C. 1681 et seq.). NAAC obtains consumer reports and furnishes results within the platform for tenant screening. NAAC does not make tenancy decisions. All approve/deny decisions are made by the Subscriber.

User Accounts

You must provide accurate, current information and maintain account security. Shared credentials are prohibited. Notify legal@naac.ai immediately of any unauthorized access. You are responsible for all activity under your account.

Permitted Use

4.1 Permissible Purpose

You may use screening features only with a permissible purpose under FCRA Section 604 -- a legitimate business need in connection with a rental application initiated by the consumer for a specific property you manage.

4.2 Adverse Action Requirements

When you deny or take adverse action based on a consumer report, you must comply with FCRA Section 615 (15 U.S.C. 1681m):

• Provide a Pre-Adverse Action Notice with a copy of the report and CFPB summary of rights
• Allow a minimum of five business days before final decision
• Provide a Final Adverse Action Notice with CRA name, address, phone, and statement that the CRA did not make the decision

NAAC generates notice templates pre-populated with required content. The Subscriber downloads, reviews, and sends all notices to applicants. You are solely responsible for reviewing, issuing, and retaining these notices.

4.3 Non-Redistribution

You may not copy, export, redistribute, sell, or transfer consumer reports or data to any third party. Consumer report data may be accessed only within the NAAC platform by authorized users for the stated permissible purpose.

4.4 Prohibited Uses

Screening criteria configured by Subscribers (including minimum credit scores, income ratios, and lookback periods) must comply with the Fair Housing Act and applicable state law. NAAC does not validate that Subscriber-configured criteria are lawful.

• Discrimination on the basis of any class protected by the Fair Housing Act (42 U.S.C. 3604) or Nevada Fair Housing Act (NRS 118.010 et seq.)
• Obtaining reports for any purpose other than tenant screening for properties you manage
• Accessing data for applicants unrelated to active applications
• Reverse-engineering or extracting raw CRA data from the Service

End-User Certification

You certify that:

1. Legitimate Business Purpose. You are a property management company, landlord, or authorized agent with a legitimate need to obtain consumer reports for evaluating prospective tenants.
2. Permissible Purpose. Each report will be used solely to evaluate a specific applicant for a specific property in connection with an application initiated by that consumer.
3. FCRA Compliance. You are familiar with the FCRA and will comply with all applicable requirements, including adverse action notices (15 U.S.C. 1681m), dispute handling (15 U.S.C. 1681i), and user obligations (15 U.S.C. 1681b).
4. Adverse Action Notices. You will provide all required pre-adverse and adverse action notices, including the CFPB summary and a copy of the report.
5. Applicant Consent. You will not circumvent the platform's FCRA consent process (standalone disclosure per 15 U.S.C. 1681b(b)(2)(A)).
6. No Redistribution. You will not re-sell, distribute, or transfer consumer reports or data to any unauthorized person.
7. Accuracy. Information you provide about your business, properties, and applicant identities is accurate and complete.
8. Recordkeeping. You will retain application and consumer report usage records for a minimum of 25 months per ECOA (15 U.S.C. 1691 et seq.).
9. Business Identity. You will provide and keep current your business name, licensed entity name, state of licensure, and a complete list of properties for which screening may be ordered. Inaccurate or incomplete information may result in suspension.

NAAC may audit your screening usage and require compliance documentation.

Consumer Report Data

6.1 Role of NAAC

NAAC operates as a credentialed consumer reporting intermediary under the FCRA. NAAC obtains reports from MicroBilt and furnishes data within the platform to Subscribers with permissible purpose. NAAC does not make tenancy decisions.

6.2 Platform-Only Access

Consumer report data is displayed exclusively within the NAAC admin portal to authorized users of the Subscriber who ordered the report. No raw report data is transmitted outside the platform.

6.3 No Export

Bulk export or download of consumer report data is prohibited. Adverse action notices incorporating report information may be downloaded solely for FCRA compliance. Downloaded adverse action notices may not be redistributed and must be retained by the Subscriber as required by ECOA (minimum 25 months).

6.4 Security

Encrypted PII is retained for five years after terminal application state, then irreversibly purged (cryptographic erasure of encryption key + NULL overwrite of PII fields). NAAC's security practices are described in the Privacy Policy.

6.5 Disputes

Notify NAAC at legal@naac.ai of any applicant dispute. NAAC forwards disputes to MicroBilt within five business days. Reinvestigation must complete within 30 days (45 with additional consumer information).

6.6 Subscriber Responsibility

You are the "user" of the consumer report under FCRA Section 615. You bear sole legal responsibility for issuing accurate and timely adverse action notices.

Note: Consumer report data collected in connection with a rental application cannot be deleted on request during the 5-year retention period required under FCRA and ECOA, regardless of outcome.

Data Security Obligations

You will implement reasonable safeguards to protect sensitive information accessed through the Service, including:

• Encryption (AES-256 or equivalent) for any consumer data stored on your systems
• TLS 1.2+ for all data transmission
• Current anti-malware software
• Immediate credential revocation for terminated employees
• Crosscut shredding of any printed consumer report documents

Incident Reporting. Notify legal@naac.ai within 24 hours of any actual or suspected security breach involving consumer data.

FCRA Training. All personnel accessing consumer report data must receive FCRA training. Annual refresher training is required.

Written Information Security Policy. Subscribers who access consumer report data must maintain a written information security policy covering consumer data handling. Policy must be available to NAAC for audit on request.

Payment Terms

8.1 Subscription

Fees, billing frequency, and usage limits are set in your order form. Subscription fees are billed in advance.

8.2 Screening Fees

Tenant screening incurs a per-application fee ($35.00), collected from the applicant at submission via Payabli.

8.3 Late Payments

Overdue fees accrue interest at 1.5% per month (18% per annum) or the maximum rate under Nevada law, whichever is lower. NAAC may suspend access after 15 days written notice.

8.4 Taxes

You are responsible for all applicable taxes, excluding taxes on NAAC's net income.

Limitation of Liability

9.1 Disclaimer. THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. NAAC DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9.2 No Legal Advice. Nothing in the Service constitutes legal, financial, or compliance advice. Adverse action templates are convenience tools only. NAAC does not guarantee that adverse action templates are current, accurate, or sufficient for any particular jurisdiction. Subscribers must independently verify compliance with 15 U.S.C. 1681m and applicable state law. NAAC's liability for template-related FCRA claims is explicitly excluded from any warranty.

9.3 Damages Cap. NAAC WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES. TOTAL LIABILITY IS LIMITED TO THE GREATER OF FEES PAID IN THE PRECEDING 12 MONTHS OR $100.

9.4 Indemnification. You agree to defend and hold harmless NAAC from claims arising from: (a) your violation of these Terms; (b) your failure to comply with the FCRA; (c) your violation of any applicable law; or (d) your negligence or misconduct.

Governing Law

These Terms are governed by Nevada law. Disputes are subject to exclusive jurisdiction in Clark County, Nevada courts. Before filing a claim, contact legal@naac.ai to attempt informal resolution (30-day period).

Termination

By you: Written notice to legal@naac.ai. Effective at end of current billing period. No refund for prepaid fees.

By NAAC: Immediate suspension or termination for breach of Terms, End-User Certification, or consumer report restrictions; regulatory or contractual requirement; security risk; non-payment after 15 days notice; or materially false information.

Effect: Access ceases immediately. Data available for export for 30 days. Consumer report data and screening results may not be exported in bulk. Individual adverse action notices previously generated may be downloaded for FCRA compliance purposes within the 30-day window. Surviving provisions: payment obligations, consumer report restrictions, data security, indemnification, and liability limitations.

Changes to Terms

NAAC may modify these Terms. Material changes are communicated via updated posting with revised date and email notification at least 30 days before the effective date. Continued use constitutes acceptance. Changes required by law or third-party data supplier agreements may take immediate effect.

Contact

For applicant disputes regarding consumer reports, use the same contact form. Disputes are acknowledged within five business days and forwarded to MicroBilt.